office workers talking at a desk

Our culture

At Export Finance Australia, our financial solutions help exporters take their products, services and expertise around the globe. The reason our people join us, stay with us and grow with us is because they wholeheartedly believe in our purpose. They can see the impact we create for our customers.

Our employees are involved in shaping our organisation, the work we do and how we do it. They do this by being actively involved in task forces, committees and working groups. Our key differentiator is the nature and variety of customers and transactions we work with. We empower our employees to help us grow our business and deliver on our mandates. This creates a rewarding day-to-day work environment and gives everyone the opportunity to make a difference.

Always striving for better

We recognise that we can always do things better. We ask every employee to actively step in when things can be improved and to look for ways to enhance how we help our customers. Our people tell us it’s refreshing to work in a business where their voice is valued and their leaders care about them. We always look for ways to makes things happen.

At Export Finance Australia, we take great pride in creating a culture that is supportive of our colleagues, as we work together to achieve for the greater good of the Australian economy.

Opportunities to learn and grow

We take personal pride in knowing that each individual’s expertise is valued and their ideas are sought to create great outcomes. All employees are given stretch opportunities to grow and master their craft. We actively support employee development and offer a variety of learning options. We provide one-on-one learning and development coaching advice to all our employees. Development plans are also an integral part of an individual’s performance and career plan.

We share information, through formal and informal channels, seeking input and feedback along the way. We believe teams are critical to our success and therefore we encourage healthy practices such as regular stand-ups, team meetings, 'think tanks' and periodic offsites and workshops. All team members have active dialogue, sharing information and problem solving together.

We work hard to create a great place to work for our people. We’re proud to be recognised for our efforts and achievements as an employer of choice over several years. This includes the Australian HR Awards 2021 Employer of Choice (NFP & Public Sector), 2021 Best Places to Work and 2022 Great Place to Work®.