Assistant Manager, Brand, Media & Communications Operations

For almost 70 years, Export Finance Australia has helped Australian businesses grow and succeed internationally with finance to secure opportunities, expand into new markets and diversify their presence. We support critical minerals and defence sectors, finance projects that strengthen economic resilience and advance net zero, and back Australian investment in sustainable infrastructure. 

Working with banks, other Government agencies and international partners, we back Australia’s exporters, supply chain businesses and industries, contributing to a more stable and prosperous Indo-Pacific while advancing Australia’s trade, investment and economic security objectives.  

The Assistant Manager, Brand, Media & Comms Operations supports operational excellence across the team, managing processes, reporting, budget tracking and vendor coordination to ensure efficient delivery of marketing and communications activities.

Working in a small, fast paced team, this is a role for someone who can ensure how we operate supports the delivery of brand, media and communications outcomes for EFA. 

Your new role

Location: Sydney/Brisbane
Role Type: Full-time, Permanent

About you

• Coordinate a broad range of administrative duties, including maintaining accurate information across plans, task management, finance and information management.
• Establishes appropriate management processes/budgets and systems that parallel best practices.
• Ensure compliance with procurement policies, including the Commonwealth Procurement Rules and co-ordinate vendor relationships.
• Support campaign and project delivery through scheduling and resource coordination.
• Help maintain marketing customer databases and provide backup support for digital channel publishing, as well as customer success functions.
• Support risk management processes, including internal controls.
• Maintain documentation and systems to support team efficiency and governance.
• Assist with performance reporting and continuous improvement initiatives.

Experience, Skills & Qualifications

• Tertiary qualifications in business, marketing or communications, or equivalent work experience.
• 5+ years in marketing operations, project coordination or business support.
• Demonstrated ability to liaise and collaborate with internal and external stakeholders for positive outcomes.
• Experience with budget tracking, reporting and vendor coordination.
• Working knowledge of the Commonwealth Procurement Rules and experience applying them to marketing and communications activities
• Experience across private and public sectors with experience working in banking and or marketing and communications functions
• Experience with AI tools and platforms is highly desirable.
• Strong organisational and process management skills.
• Demonstrated experience working with the Microsoft suite of products.

Even if you haven’t ticked every box but this role resonates with you, don't rule yourself out just yet, we'd love to hear from you!

Our benefits and culture

We are small enough to have an impact, BIG enough to make a world of difference and it starts with our people.

We support flexible working and pride ourselves in fostering a culture that is inclusive, diverse and collaborative. We are proud to be certified as a 2025 Great Place to Work for a fifth consecutive year, recognised on the 2023 AFR BOSS Best Places to Work list and listed as one of Australia’s Best Workplaces for Women in 2025. 

In line with our commitment to our people, we have a comprehensive array of benefits available to our employees:

• Generous leave provisions (e.g. Annual Wellbeing day) and leave purchase opportunities
• 18 weeks of paid parental leave for primary caregivers
• Thorough induction onboarding program
• Fitness Passport along with other Health & Wellbeing initiatives
• Gender affirmation leave
• Income Protection Insurance
• Community volunteering
• and many more!

Our headquarters is based in Sydney CBD, and we have a national presence across Melbourne, Canberra, Brisbane, Perth and Adelaide.

Eligibility

Australian Citizenship - To be eligible to apply for this position, applicants must hold Australian Citizenship at the time of application.

Security Clearance - To be eligible to apply for this position, applicants must be able to obtain and maintain a Baseline security clearance.

How to apply

Applications close: 8 December 2025.  

Interviews will occur in parallel, so please apply ASAP.
Enquiries: Careers@exportfinance.gov.au      
  
To apply, please email your CV to Careers@exportfinance.gov.au      

By choosing to apply, you agree to the recruitment privacy policy.

We invite and welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community. 

If you are a candidate with a disability, let us know how we can provide you with additional support.

About us

Export Finance Australia is Australia’s export credit agency.  

We provide finance to support Australian export trade and overseas infrastructure development across the Pacific and Indo-Pacific. Through our loans, bonds and guarantees, we support businesses – from small and medium-sized enterprises (SMEs) to large corporates – foreign governments and infrastructure projects, to take on the world. 

Working with banks, other government agencies and our partners, together we are helping drive international success for Australian businesses.

The reason our people join us, stay with us and grow with us is because they wholeheartedly believe in our purpose. They can see the impact we create for our customers.

We are a highly purpose-driven organisation. We seek to create an inclusive culture that values our customers and employees. Our people are expected to champion this and play a key role in achieving those outcomes. In working towards our strategy, our people display our IMPACT leadership behaviours of Frank & Fearless, Dexterous & Agile and Careful & Diligent

For more information about us, please refer to our website. 

Applications from recruitment agencies will not be considered on this occasion.