Associate Director, Capability & Organisational Development (12mth FTC)

For almost 70 years, Export Finance Australia has helped Australian businesses grow and succeed internationally with finance to secure opportunities, expand into new markets and diversify their presence. We support critical minerals and defence sectors, finance projects that strengthen economic resilience and advance net zero, and back Australian investment in sustainable infrastructure. 

Working with banks, other Government agencies and international partners, we back Australia’s exporters, supply chain businesses and industries, contributing to a more stable and prosperous Indo-Pacific while advancing Australia’s trade, investment and economic security objectives.  

The Associate Director, Workforce Capability and Organisational Development (OD) role is responsible for designing, delivering and embedding capability and performance strategies, frameworks and activities, working in partnership with HR colleagues and senior leaders to support business and people objectives.

This hands-on and broad ranging role requires flexibility to provide end-to-end capability development services for the business – from creating strategy and consulting with business leaders, to designing, developing and delivering solutions. 

This role will also play an important role in delivering the OD agenda, responsible for the execution of key initiatives such as engagement surveys, career frameworks, leadership development and culture programs.
Another key accountability is managing the agile performance framework, ensuring quarterly conversations create clarity, facilitate a strengths-based approach, whilst supporting employees and people leaders in the delivery of the operational priorities.

Your new role

Location: Sydney
Role Type: Full-time/ Temporary (12 months)

About you

• Develop and evolve the organisation’s Workforce Capability strategy. Work closely with leaders and teams in the discovery process, to develop strategic capability roadmaps across all business units.
• Develop, implement and facilitate a broad range of internal learning solutions. These will range from performance support to formal workshops or webinars.
• Co-design learning solutions with external vendors and manage vendor relationship.
• Manage the centralised L&D budget, making recommendations to Head of Organisational Development for best use of resources.
• Support the Head of Organisational Development in implementing and embedding Organisational Development initiatives such as engagement studies, leadership development programs and career frameworks.
• Support the organisation’s Diversity & Inclusion (D&I) agenda, by shaping and delivering learning strategies and solutions to enable the various D&I pillars.
• Drive the delivery and continuous improvement of the organisation’s performance management approach
• Create analytics and insights reports/dashboards to support leaders in actively managing both team and individual performance.
• Manage the reporting and administration related to learning and performance, including records management, annual and bi-monthly reporting.
• Support the HR Team with projects and initiatives as required, including developing communications, contributing to strategy, change management etc.
• Support the GM HR and Head of OD to prepare Executive briefings and board reports on a range of topics, including data analysis, making recommendations and writing reports and/or presentations. 

Experience & Skills

• 8 years’ experience in Capability or Learning & Development roles.
• Tertiary qualifications in business, HR or related field.  Certificate IV Training and Assessment would be well regarded.
• Experience in the financial services sector is highly desirable.
• Strong consultation and instructional design skills, able to manage an end-to-end process.
• Exceptional facilitation skills, able to drive robust conversations with employees and senior leaders. Able to foster an engaging learning environment, linked to defined learning outcomes which add value to the learner and the organisation.
• Manage projects from inception to execution within targeted timeframes.
• Digitally literate, with experience in managing and implementing HR technology platforms.
• Strong writing and visual design skills with the ability to develop internal communications and prepare a variety of documents including program content, Executive briefing papers and Board documents.
• ‘Hands on’ and pragmatic, with a willingness to work as part of a small team to get the job done.
• Attention to detail and demonstrated high level of competence with MS Office suite of programs.

Even if you haven’t ticked every box but this role resonates with you, don't rule yourself out just yet, we'd love to hear from you!

Our benefits and culture

We are small enough to have an impact, BIG enough to make a world of difference and it starts with our people.

We support flexible working and pride ourselves in fostering a culture that is inclusive, diverse and collaborative. We are proud to be certified as a 2025 Great Place to Work for a fifth consecutive year, recognised on the 2023 AFR BOSS Best Places to Work list and listed as one of Australia’s Best Workplaces for Women in 2025. 

In line with our commitment to our people, we have a comprehensive array of benefits available to our employees:

• Generous leave provisions (e.g. Annual Wellbeing day) and leave purchase opportunities
• 18 weeks of paid parental leave for primary caregivers
• Thorough induction onboarding program
• Fitness Passport along with other Health & Wellbeing initiatives
• Gender affirmation leave
• Income Protection Insurance
• Community volunteering
• and many more!

Our headquarters is based in Sydney CBD, and we have a national presence across Melbourne, Canberra, Brisbane, Perth and Adelaide.

Eligibility

Australian Citizenship - To be eligible to apply for this position, applicants must hold Australian Citizenship at the time of application.

Security Clearance - To be eligible to apply for this position, applicants must be able to obtain and maintain a Baseline security clearance.

How to apply

Applications close: 8 March 2026.  

Interviews will occur in parallel, so please apply ASAP.
Enquiries: Careers@exportfinance.gov.au      
  
To apply, please email your CV to Careers@exportfinance.gov.au      

By choosing to apply, you agree to the recruitment privacy policy.

We invite and welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community. 

If you are a candidate with a disability, let us know how we can provide you with additional support.

About us

Export Finance Australia is Australia’s export credit agency.  

We provide finance to support Australian export trade and overseas infrastructure development across the Pacific and Indo-Pacific. Through our loans, bonds and guarantees, we support businesses – from small and medium-sized enterprises (SMEs) to large corporates – foreign governments and infrastructure projects, to take on the world. 

Working with banks, other government agencies and our partners, together we are helping drive international success for Australian businesses.

The reason our people join us, stay with us and grow with us is because they wholeheartedly believe in our purpose. They can see the impact we create for our customers.

We are a highly purpose-driven organisation. We seek to create an inclusive culture that values our customers and employees. Our people are expected to champion this and play a key role in achieving those outcomes. In working towards our strategy, our people display our IMPACT leadership behaviours of Frank & Fearless, Dexterous & Agile and Careful & Diligent

For more information about us, please refer to our website. 

Applications from recruitment agencies will not be considered on this occasion.