Business Analyst (6mth FTC)

Company description 

Export Finance Australia (EFA) is the government’s export credit agency. 

We provide financial expertise and solutions to drive sustainable growth that benefits Australia and our partners. Through our loans, guarantees, bonds and insurance options we enable small and medium-sized enterprises (SME), corporates and governments to take on export-related opportunities, and support infrastructure development in the Pacific region and beyond. 

The primary purpose of the Business Analyst role is to drive the development and enhancement of our key business platforms, collaborating closely with our development team and business stakeholders. You will play a key role in gathering and analysing business requirements, translating them into functional user stories, and ensuring the successful delivery of technical and business solutions that align with our strategic objectives.

Your new role

Location: Sydney
Role Type: Full-time, 6mth contract

Position description 

• Collaborate with business stakeholders to understand and document functional requirements
  related to platform enhancements and customisations.
• Conduct thorough analysis of current business processes and workflows to identify opportunities for improvement and automation.
• Translate business requirements into clear and concise business specifications, user stories, and acceptance criteria for development teams.
• Work closely with technical business analysts, developers and technical leads to design, configure, and customise technical solutions to meet business needs.
• Support and participate in user acceptance testing (UAT) efforts to ensure delivered solutions meet defined requirements and expectations.
• Provide ongoing support to end users on platform functionality and best practices.
• Liaise with stakeholders to ensure problems are addressed and resolved.
• Continuously monitor and assess platform performance, identifying areas for optimisation and enhancement.

About you

Qualifications/Experience

• Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, Computer Science, or related field
• Experience with one or more project manager methodologies and tools such as Microsoft Azure DevOps (ADO).
• Demonstrated experience of successful delivery of complex projects, including business analysis and process improvement.
• Business or Corporate banking/finance experience.
• Familiarity with the Salesforce platform and ecosystem is preferred. 

Skills

• Proficiency in Salesforce configuration and administration.
• Solid understanding of CRM principles and practices.
• Strong analytical skills to evaluate project requirements, scope, and constraints, and identify potential areas of improvement or optimisation.
• Ability to collaborate effectively with cross-functional teams, including developers, analysts, testers, and stakeholders, to ensure that project requirements are met, and project outcomes are achieved.
• Ability to deliver complex business analysis projects, with a focus on improving efficiency and driving business growth
• nCino platform knowledge an advantage.
• Ability to plan, prioritise and escalate when appropriate.
• Strong attention to detail and accuracy, Strong problem-solving.
• Resilience and ability to work under pressure.

Even if you haven’t ticked every box but this role resonates with you, don't rule yourself out just yet, we'd love to hear from you!

Our benefits and culture

We are small enough to have an impact, BIG enough to make a world of difference and it starts with our people.

We support flexible working and pride ourselves in fostering a culturally diverse, honest, collaborative and supportive team environment. We are proud to be certified as a Great Place to Work for the fourth year (including 2024, 2023, 2022 and 2020), recognised on the 2023 AFR BOSS Best Places to Work list, as one of Australia’s Best Workplaces for Women 2022 and 2025, and the Australian HR Awards 2021 Employer of Choice (NFP & Public Sector).

In line with our commitment to our people, we have a comprehensive array of benefits available to our employees:

• Generous leave provisions (e.g. Annual Wellbeing day) and leave purchase opportunities
• 18 weeks of paid parental leave for primary caregivers
• Thorough induction onboarding program
• Health and Wellbeing initiatives
• Gender affirmation leave
• Income Protection Insurance
• Community volunteering and donation matching programs
• and many more!

Our headquarters is based in Sydney CBD, and we have a national presence across Melbourne, Canberra, Brisbane, Perth and Adelaide.

Eligibility

Australian Citizenship - To be eligible to apply for this position, applicants must hold Australian Citizenship at the time of application.

Security Clearance - To be eligible to apply for this position, applicants must be able to obtain and maintain a Baseline security clearance.

How to apply

Applications close: Monday 5 May 2025.  

Interviews will occur in parallel, so please apply ASAP.
Enquiries: Careers@exportfinance.gov.au      
  
To apply, please email your CV to Careers@exportfinance.gov.au      

By choosing to apply, you agree to the recruitment privacy policy.

We invite and welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community. 

If you are a candidate with a disability, let us know how we can provide you with additional support.

About us

Export Finance Australia is Australia’s export credit agency.  

We provide finance to support Australian export trade and overseas infrastructure development across the Pacific and Indo-Pacific. Through our loans, bonds and guarantees, we support businesses – from small and medium-sized enterprises (SMEs) to large corporates – foreign governments and infrastructure projects, to take on the world. 

Working with banks, other government agencies and our partners, together we are helping drive international success for Australian businesses.

The reason our people join us, stay with us and grow with us is because they wholeheartedly believe in our purpose. They can see the impact we create for our customers.

For more information about us, please refer to our website here. 

Applications from recruitment agencies will not be considered on this occasion.