Receptionist & Office Administrator

Company description 

Export Finance Australia is Australia’s export credit agency. 

We provide finance to support Australian export trade and overseas infrastructure development across the Pacific and Indo-Pacific.

Working with banks, other government agencies and our partners, together we are helping drive international success for Australian businesses. 

Your new role

Location: Sydney
Role Type: Full-time, Permanent

Position description 

The Receptionist & Office Administrator is an office-based role and is required to be fully onsite.

This role is the first point of contact for Export Finance Australia, interfacing with members from all levels of the organisation as well as the public. It is responsible for the seamless management of the reception desk by greeting clients, maintaining external meeting and shared spaces and coordinating the office administration. It ensures the ease of operation within the workplace and includes the faciliation of event and meeting coordination, processing of couriers and the coordination of office supplies.

Receptionist

• Maintain a professional reception environment, by providing a great first contact experience for all internal and external stakeholders
• Build and develop effective client and stakeholder relationships across multiple levels of the organisation.
• Co-share the answering of the central switch number and manage external visitor registration processes.
• Assist internal stakeholders with client meeting room set up and ensuring ongoing servicing.
• Maintain a clean and safe workspace, including meeting rooms, and abide by workplace health and safety policies and procedures.
• Handle the collection, processing, and distribution of incoming and outgoing mail and courier deliveries in a timely manner.

Office Administration

• Maintain the professional appearance of the work environment including the kitchen area, stock cupboards with pantry supplies, office supplies and stationery.
• Manage & coordinate general administrative tasks including scheduling meetings, internal events and catering.
• Procure and manage stock of office supplies within the workplace including pantry supplies and stationery
• Diary management, maintaining calendar appointments, co-ordinating travel arrangements and minute taking.
• Assist interstate offices with necessary office supplies.

About you

• Corporate reception and/or administration experience, ideally gained in financial or professional service environments.
• Strong written and verbal communication skills with the ability to influence effectively at all levels of the organisation.
• Highly motivated and flexible individual who is driven to provide dedicated support and takes accountability for the smooth running of the office environment.
• Excellent time management and organisational skills with impeccable attention to detail.
• A high level of emotional intelligence and rapport skills.
• High level of integrity and ethics with the ability to maintain confidentiality.
• Operates with autonomy, with some oversight and direction required. Comfortable with sole ownership of tasks and initiatives and drives completion.

Even if you haven’t ticked every box but this role resonates with you, don't rule yourself out just yet, we'd love to hear from you!

Our benefits and culture

We are small enough to have an impact, BIG enough to make a world of difference and it starts with our people.

We support flexible working and pride ourselves in fostering a culture that is inclusive, diverse and collaborative. We are proud to be certified as a 2025 Great Place to Work for a fifth consecutive year, recognised on the 2023 AFR BOSS Best Places to Work list and listed as one of Australia’s Best Workplaces for Women in 2025. 

In line with our commitment to our people, we have a comprehensive array of benefits available to our employees:

• Generous leave provisions (e.g. Annual Wellbeing day) and leave purchase opportunities
• 18 weeks of paid parental leave for primary caregivers
• Thorough induction onboarding program
• Fitness Passport along with other Health & Wellbeing initiatives
• Gender affirmation leave
• Income Protection Insurance
• Community volunteering and donation matching programs
• and many more!

Our headquarters is based in Sydney CBD, and we have a national presence across Melbourne, Canberra, Brisbane, Perth and Adelaide.

Eligibility

Australian Citizenship - To be eligible to apply for this position, applicants must hold Australian Citizenship at the time of application.

Security Clearance - To be eligible to apply for this position, applicants must be able to obtain and maintain a Baseline security clearance.

How to apply

Applications close: 15 September 2025.  

Interviews will occur in parallel, so please apply ASAP.
Enquiries: Careers@exportfinance.gov.au      
  
To apply, please email your CV to Careers@exportfinance.gov.au      

By choosing to apply, you agree to the recruitment privacy policy.

We invite and welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community. 

If you are a candidate with a disability, let us know how we can provide you with additional support.

About us

Export Finance Australia is Australia’s export credit agency.  

We provide finance to support Australian export trade and overseas infrastructure development across the Pacific and Indo-Pacific. Through our loans, bonds and guarantees, we support businesses – from small and medium-sized enterprises (SMEs) to large corporates – foreign governments and infrastructure projects, to take on the world. 

Working with banks, other government agencies and our partners, together we are helping drive international success for Australian businesses.

The reason our people join us, stay with us and grow with us is because they wholeheartedly believe in our purpose. They can see the impact we create for our customers.

We are a highly purpose-driven organisation. We seek to create an inclusive culture that values our customers and employees. Our people are expected to champion this and play a key role in achieving those outcomes. In working towards our strategy, our people display our IMPACT leadership behaviours of Frank & Fearless, Dexterous & Agile and Careful & Diligent

For more information about us, please refer to our here. 

Applications from recruitment agencies will not be considered on this occasion.