Senior AI Enablement Specialist

For almost 70 years, Export Finance Australia has helped Australian businesses grow and succeed internationally with finance to secure opportunities, expand into new markets and diversify their presence. We support critical minerals and defence sectors, finance projects that strengthen economic resilience and advance net zero, and back Australian investment in sustainable infrastructure. 

Working with banks, other Government agencies and international partners, we back Australia’s exporters, supply chain businesses and industries, contributing to a more stable and prosperous Indo-Pacific while advancing Australia’s trade, investment and economic security objectives.  

Your new role

Location: Sydney
Role Type: Full-time, Permanent

About you

The Senior AI Enablement Specialist is a hands-on specialist role responsible for accelerating AI adoption, strengthening AI fluency and realising measurable business value from AI. Working closely with the Head of AI, the Senior AI Technical Specialist, business owners and the Process Engineering team, the role is central to our AI transformation agenda. The role leads the design and delivery of AI literacy and fluency initiatives, manages EFA's AI use-case portfolio end-to-end, and builds low-to-medium complexity AI solutions using approved platforms. 

• Drive EFA's AI literacy and fluency program by operationalising capability-building initiatives, delivering workshops, demonstrations, building communities of practice, and ensuring AI guidance and reusable resources are current, accessible and embedded across the organisation.
• Manage EFA's AI use-case portfolio end-to-end partnering with business teams to identify opportunities, define success measures and apply responsible AI governance throughout, with escalation of risks to appropriate owners.
• Design, build and test low-to-medium complexity AI solutions, agents and prompts using approved platforms.
• Apply service design and design thinking methods with business and the Process Excellence team to understand user needs, redesign AI-enabled workflows and co-design improvements through prototyping and testing, embedding new ways of working with human oversight in mind.
• Partner with business owners to establish baselines and success measures, track and demonstrate realised AI benefits, reporting on adoption, usage and business value delivered.

Qualifications & Skills

• Practical understanding of generative AI and AI agents, their capabilities, limitations and appropriate business applications, with a focus on Microsoft AI platforms.
• Ability to translate business needs and user insights into practical AI use cases, clear requirements and service improvements.
• Skills in prompt design, agent configuration, knowledge-source selection and testing AI outputs for quality and reliability.
• Strong facilitation, communication and stakeholder engagement skills, including explaining AI concepts and supporting staff to apply AI confidently and responsibly.
• Working knowledge of AI-specific risks — including hallucinations, prompt injection and inappropriate disclosure — and ability to define success measures and evaluate AI adoption, solution effectiveness and realised business value.
  Experience prioritisting and managing a portfolio of AI use cases from discovery through delivery and benefits realisation.
• Hands-on experience building and testing AI agents, prompts and low-to-medium complexity solutions, predominantly using Microsoft technologies and other AI platforms where required.
• Experience delivering AI literacy, fluency and adoption initiatives.
• Experience applying responsible AI and governance requirements throughout use-case discovery, development, implementation and adoption.
• Committed to responsible and ethical AI practice, proactively considering risks, impacts and governance requirements throughout delivery.

Qualifications

• 4 years + experience within a banking, finance or professional services environment
• Tertiary qualifications in information technology, artificial intelligence, business, digital transformation, service design or a related discipline, or equivalent demonstrated experience in AI delivery and enablement.
• Relevant Microsoft certifications or recognised training in AI

Even if you haven’t ticked every box but this role resonates with you, don't rule yourself out just yet, we'd love to hear from you!

Our benefits and culture

We are small enough to have an impact, BIG enough to make a world of difference and it starts with our people.

We support flexible working and pride ourselves in fostering a culture that is inclusive, diverse and collaborative. We are proud to be certified as a 2025 Great Place to Work for a fifth consecutive year, recognised on the 2023 AFR BOSS Best Places to Work list and listed as one of Australia’s Best Workplaces for Women in 2025. 

In line with our commitment to our people, we have a comprehensive array of benefits available to our employees:

• Generous leave provisions (e.g. Annual Wellbeing day) and leave purchase opportunities
• 18 weeks of paid parental leave for primary caregivers
• Thorough induction onboarding program
• Fitness Passport along with other Health & Wellbeing initiatives
• Gender affirmation leave
• Income Protection Insurance
• Community volunteering
• and many more!

Our headquarters is based in Sydney CBD, and we have a national presence across Melbourne, Canberra, Brisbane, Perth and Adelaide.

Eligibility

Australian Citizenship - To be eligible to apply for this position, applicants must hold Australian Citizenship at the time of application.

Security Clearance - To be eligible to apply for this position, applicants must be able to obtain and maintain a Baseline security clearance.

How to apply

Applications close: 8 November 2026.  

Interviews will occur in parallel, so please apply ASAP.
Enquiries: Careers@exportfinance.gov.au      
  
To apply, please email your CV to Careers@exportfinance.gov.au      

By choosing to apply, you agree to the recruitment privacy policy.

We invite and welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community. 

If you are a candidate with a disability, let us know how we can provide you with additional support.

About us

Export Finance Australia is Australia’s export credit agency.  

The reason our people join us, stay with us and grow with us is because they wholeheartedly believe in our purpose. They can see the impact we create for our customers.

We are a highly purpose-driven organisation. We seek to create an inclusive culture that values our customers and employees. Our people are expected to champion this and play a key role in achieving those outcomes. In working towards our strategy, our people display our IMPACT leadership behaviours of Frank & Fearless, Dexterous & Agile and Careful & Diligent

For more information about us, please refer to our website. 

Applications from recruitment agencies will not be considered on this occasion.